FAQs

HOW LONG IS SHIPPING?

After your payment processes, we normally begin to ship within a few days. 

Due to Covid-19, and peak season, we are often exposed to unforeseeable events, which may cause longer shipping times. We promise to give our best, and monitor our customers journey at all times. Thank you for understanding. 

CAN I TRACK MY ORDER?

Yes, you will be provided with a tracking number, once we ship your product. You will receive the info via E-mail. 

IS SHIPPING WORLDWIDE?

Yes, shipping is worldwide. 

HOW MUCH DOES THE SHIPPING COST?

Depending on your international location, shipping prices may vary due to customs.  

ARE THE PIECES LIMITED?

We cannot give exact numbers, but our stock is extremely limited and often sells out within hours. After we sell out, we do restock our items taking up to a month.

Therefore, always keep an eye out for drop information, follow us on Instagram or sign up for our newsletter to receive the latest news.

HOW GOOD IS THE QUALITY OF YOUR CLOTHING?

We use 100% organic, heavy-weight cotton from Portugal generally on our luxury garments, ranging in between 270g/sm and 560g/sm. 

Therefore our pieces are extremely heavy-weight and luxury.

HOW IS THE SIZING?

Our clothing generally is a bit oversized but it fits true to size. That means if you normally wear M, we’d suggest getting M. If you like oversized fits, go one size up. 

HOW DO I TAKE CARE OF MY STATE OF MIND PIECES?

Because our pieces are extremely high quality, and often hand made, we’d suggest you to carefully wash our clothing at no more than 40 Celsius. Preferably 30 C. See the product info beforehand, and check the tags on the inside of the garments.

HOW DO YOU MANAGE RETURNS?

If you would like to make a return, you can either contact us at wildponyshop@gmail.com or Instagram via DMs.

WHAT’S YOUR RETURN POLICY?

Returns are accepted on all unworn, undamaged items within 30 days of purchase.